Privacy Policy

Introduction
Rooted Rent A Car (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, in accordance with the General Data Protection Regulation (GDPR) and applicable local laws.

By accessing or using our website or services, you agree to the practices described in this policy.

2. Information We Collect
   We may collect the following categories of personal data:

• Personal Identification Information (e.g., name, surname, email, phone number, date of birth, driver’s license number)
• Payment and Billing Information (e.g., credit/debit card details or transaction information)
• Rental Details (e.g., vehicle preference, rental period, pickup/drop-off location)
• Technical Information (e.g., IP address, browser type, device type, cookies)
• Communication Data (e.g., inquiries, feedback, email correspondence)

3. How We Use Your Information
   We use your data to:

• Process and manage car rental bookings
• Communicate with you about your reservation or support requests
• Improve our website, services, and customer experience
• Ensure safety, fraud prevention, and legal compliance
• Send marketing communications (only with your consent)

4. Legal Basis for Processing
   We process your personal data on the following legal grounds:

• Performance of a contract: To fulfill your car rental booking
• Consent: For marketing and promotional activities
• Legal obligation: To comply with tax, accounting, and legal regulations
• Legitimate interest: To improve our services and ensure security

5. Data Sharing & Third Parties
   We may share your information with trusted third parties, including:

• Payment service providers (e.g., Stripe, Viva Wallet)
• IT and customer support providers
• Legal and regulatory authorities (when legally required)
• We do not sell or rent your personal data to third parties.

6. International Transfers
   We may transfer your data outside the European Economic Area (EEA) only when adequate safeguards are in place, such as EU Standard Contractual Clauses or transfers to countries with an adequacy decision.
7. Data Retention
   We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with our legal obligations (e.g., tax or rental law requirements).
   • Your Rights (Under GDPR)
     You have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion (“right to be forgotten”)
• Object to or restrict processing
• Withdraw consent at any time
• Data portability (receive your data in a structured, machine-readable format)
• To exercise any of these rights, contact us at [your email address, e.g., info@rootedrentacar.com].

9. Cookies & Tracking Technologies
   We use cookies to enhance user experience and analyze website traffic. You can manage cookie preferences via your browser settings.
10. Security Measures
    We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
11. Children’s Privacy
    Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
12. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
13. Contact Us
    If you have any questions or concerns about this Privacy Policy or our data practices, contact us at:

Rooted Rent A Car
Email: [info@rootedrentacar.com]
Phone: [+30 210 6026 085]
Location: [Leoforos Evelpidon 116, Koropi, 19400, Athens, Greece]